30 units minimum

30 units minimum

FAQs

What's the difference between an onboarding kit, a welcome pack and a starter pack?

Australian teams use these terms interchangeably, they all mean a curated set of items for a new hire. Read the full comparison if you want the detail.

What's included in an onboarding kit?

Most kits cover the essentials: something to write with, something to drink from, a small tech item, a bag, and one wearable if it suits your culture, plus a personal touch. See our manager's checklist for the full list.

Is there a minimum order?

Yes, but it's quantity-based, not spend-based, a single trial kit costs less than a bulk run, not more. MOQs are listed on each kit and product page. Rolling out to a whole cohort or the wider company? Wholesale pricing kicks in on drinkware, headwear and bags.

How much does an onboarding kit cost, and how do I get a quote?

Pricing depends on branding, products and quantity, so there's no fixed price list — but there's no "call us and find out" guessing game either. Send us your brief and team size and you'll get a full kit plan with upfront pricing and a lead time within one business day.

Can I customise my kit, or is there something ready to go faster?

Every kit can be adjusted on branding and contents, and we send a branded preview before anything's made. Need it faster? Kits labelled "Starter" (like the Workday Welcome Kit Starter) are pre-configured and quicker to finalise.

How long does it take to actually get an onboarding kit?

Once you approve the design, production takes about 5–14 business days depending on order size, then delivery adds another 15–30 business days depending on where in Australia it's going. If a start date is already locked in, get in touch and we'll flag rush options.

Do you ship Australia-wide, including to remote hires?

Yes, including direct-to-employee delivery if a new starter is remote or hybrid, not just delivery to one office. See our complete guide to employee welcome packs for more on planning delivery around a start date.

Do you have eco-friendly or sustainable options?

Yes, our Eco-Friendly Picks range covers recycled, low-footprint products from certified eco-friendly factories, and any of them can be swapped into an onboarding kit.