The Process

Step 1

Choose how to start

Buy products directly, start from a kit and customise it, or send your brief for a quote, team size, budget, occasion. We reply within one business day.

Step 2

Approve the details

See price, minimum order quantity and a branded mockup before anything's made. Nothing goes to production without your sign-off.

Step 3

We produce it

About 5–14 business days after you approve the design, depending on order size.

Step 4

It ships

15–30 business days, depending on where in Australia it's going. Need it sooner? Get in touch with our team.

FAQs

What can I actually order from Wumble?

Custom branded merch and curated kits, for new-starter onboarding, client gifting, team events, or everyday company swag. Order individual products or full kits.

What's the minimum order?

Small-batch and wholesale-friendly. MOQs are listed on every product page, for single items like mugs, caps and totes, and for full kits.

Is the minimum based on quantity or spend?

Quantity, not dollar value. Each product page lists its own minimum unit count, smaller for single items, higher for bulk drinkware or apparel runs.

How long does a quote take?

One business day. You'll get a kit plan, upfront pricing and a lead time.

Can I add my logo and brand colours?

Yes, on most products. We confirm exactly what's possible for your order size and send a branded preview before anything's made.

Do you do wholesale or bulk pricing?

Yes. Most drinkware, headwear and bag products can be ordered in bulk at wholesale pricing, on top of the smaller MOQs used for individual kits.

Do you have eco-friendly options?

Yes. The Eco-Friendly Picks collection covers recycled, low-footprint products from certified eco-friendly factories.

How long does production and delivery take?

Production takes about 5–14 business days after you approve the design, depending on order size. Delivery adds 15–30 business days depending on location, for urgent requests, reach out to our team.

Do I have to order a full kit, or can I just get one thing?

Either. Buy single products directly, or build up from a kit. No requirement to commit to a full programme.

Can I mix products from different collections into one custom kit?

Yes. Kit starters are a starting point, not a fixed list, swap in products from anywhere in the range to build a kit that fits your budget and occasion.

What happens after I approve a quote?

We handle sourcing, production and delivery. You get updates at each stage. Nothing ships without your sign-off.

Can you deliver to individual people, not just one office?

Yes, including direct-to-employee or direct-to-client delivery, anywhere in Australia.

Can I reorder easily once I've done it once?

Yes. Once your branding and product selection are set up, reordering is quicker the second time round, just get in touch and reference your previous order.

Who is Wumble actually for?

Anyone ordering branded merch or kits for people who matter to the business: new starters, existing staff, clients, or event attendees. That includes HR and People teams, but just as often founders, office managers, marketing and brand teams, or anyone handling gifting and culture moments.

How is this different from a normal merch supplier?

Every product and kit is built around a specific moment, not sold as generic swag. Much of the range is recycled or made from lower-impact materials, picked for quality that holds up to daily use, not just for the eco tick-box. Upfront pricing, real MOQs instead of "call us," a sign-off step before production, and real examples from past client kits so you know what you're actually getting. Plus an Australian team that replies within a business day.

How do I get in touch if I have a question?

Email us. Replies within one business day, no automated responses.